1. Accommodation contracts and related contracts to be concluded between the hotel and the guest shall be in accordance with the provisions of this contract. shall be based on
2. If the hotel accepts a special contract within the scope of laws and customs, the special contract shall take precedence notwithstanding the provisions of the preceding paragraph.

1. A person who intends to apply for an accommodation contract with our hotel shall notify our hotel of the following particulars:
2. Guest name
3. Date of stay and estimated time of arrival
4. Guest contact information
5. Parental consent is required for minors only (junior high school students and younger must be accompanied by a guardian)
6. Other matters deemed necessary by the hotel
7. In the event that the guest requests, during their stay, to extend their stay beyond the date specified in item 2 of the preceding paragraph, our hotel will treat it as an application for a new accommodation contract at the time the request is made. process.

1. An accommodation contract shall be deemed to have been concluded when the hotel has accepted the application set forth in the preceding article. However, this does not apply when it is proved that the hotel did not accept it.
2. When an accommodation contract has been concluded pursuant to the provisions of the preceding paragraph, the Hotel (Ryokan) shall designate the application fee determined by the Hotel (Ryokan) within the limits of the basic accommodation charges for the period of stay (3 days if the period of stay exceeds 3 days). Please pay by the date.
3. The deposit shall first be applied to the accommodation charges to be finally paid by the guest, and in the event that a situation arises in which the provisions of Articles 6 and 18 apply, the deposit shall be applied in the order of cancellation charges and then compensation. , If there is any remaining balance, it will be refunded at the time of payment of charges as stipulated in Article 12.
4. If the application fee specified in Paragraph 2 is not paid by the date designated by the Hotel in accordance with the provisions of the same Paragraph, the accommodation contract shall become invalid. However, this is limited to cases where the Hotel has notified the Guest to that effect when specifying the due date for payment of the deposit.

1. Notwithstanding the provisions of Paragraph 2 of the preceding Article, the Hotel may enter into a special contract that does not require the payment of the deposit as stipulated in the same Paragraph after the conclusion of the contract.
2. In the event that our Hotel (Ryokan) does not request the payment of the application fee as stipulated in Paragraph 2 of the preceding article or does not specify the due date for payment of the application fee at the time of accepting the application for the accommodation contract, we will not comply with the special contract as stipulated in the preceding paragraph. treated as a thing.

The hotel may refuse to conclude an accommodation contract in the following cases.

1. When the application for accommodation does not comply with these terms and conditions.
2. When there is no room in the guest room due to full occupancy.
3. When it is recognized that the person who intends to stay is likely to act contrary to the provisions of laws and regulations, public order or good morals in relation to accommodation.
4. When the person who intends to stay is deemed to fall under any of the following (a) to (c).
5. Organized crime groups stipulated in Article 2, Item 2 of the Law Concerning Prevention of Unfair Acts by Organized Crime Group Members (Law No. 77 of 1991) (hereinafter referred to as "gangsters"), as stipulated in Article 2, Item 6 of the same article Gang members (hereinafter referred to as "gang members"), gang quasi-members, gang members, and other anti-social forces
6. When an organized crime group or an organized crime group member is a corporation or other organization that controls business activities
7. A corporation that has a member of an organized crime group among its officers
8. When the person who intends to stay at the hotel behaves in a manner that causes significant inconvenience to other guests.
9. When the person who intends to stay is clearly recognized as having an infectious disease.
10. When a violent request is made regarding accommodation, or when a burden exceeding the reasonable range is requested.
11. When accommodation cannot be provided due to natural disasters, facility failures, or other unavoidable reasons.
12. When it falls under the provisions of Article (No.) of the prefectural ordinance.

1. The guest may cancel the accommodation contract by notifying the hotel.
2. If the guest cancels the accommodation contract in whole or in part due to reasons for which the guest is responsible (except when the guest has canceled the accommodation contract before payment), the hotel will be charged a penalty as listed in the attached table No. 2. However, the hotel is obligated to pay the penalty. This is limited to when the hotel has notified the guest.
3. When the Guest does not arrive at the Hotel by 6:00 p.m. (if the estimated time of arrival is specified in advance, two hours after that time) on the date of accommodation without contacting the Hotel. may treat the accommodation contract as having been canceled by the guest.

1. The hotel may cancel the accommodation contract in the following cases.
2. When it is recognized that the lodger is likely to go against the provisions of laws and regulations, public order or good morals, or is recognized to have done the same.
3. When the guest is clearly recognized as having an infectious disease.
4. When it is recognized that the Guest has made a violent request to the Hotel or its employees regarding accommodation, has demanded a burden that exceeds the reasonable range, or has done similar acts in the past.
5. When the accommodation cannot be provided due to reasons caused by force majeure such as natural disasters.
6. When the guest is drunk, sings loudly, causes trouble to other guests, or is about to do so, or when the guest behaves in a way that causes trouble to other guests.
7. When the guest smokes in bed, mischief on firefighting equipment, etc., or does not comply with other prohibited matters (limited to those necessary for fire prevention) in the rules of use specified by the hotel.
8. When it is found that the guest room facilities have been defaced, damaged, or used beyond common sense.
9. When the lodger or applicant is found to be a member of an organized crime group, an affiliated organization of an organized crime group, or other anti-social forces, or when a corporate officer has a member of an organized crime group.
10. When it is expected that the hotel will suffer a significant disadvantage by allowing the guest to stay.
11. When the hotel has canceled the accommodation contract based on the provisions of the preceding paragraph, if the guest is not at fault, the accommodation charges that have not yet been received will not be charged. If the guest is at fault, we will charge the prescribed accommodation fee, extension fee, and necessary expenses such as the cost of returning to the current state.

1. The Guest shall register the following particulars at the front desk of the Hotel on the day of accommodation.
2. Guest's name, address, telephone number, and occupation
3. For foreigners, in addition to the above, submit nationality, passport number and passport copy
4. Departure date and scheduled departure time
5. Other matters deemed necessary by the Hotel
6. When the Guest intends to pay the charges in Article 12 by means of cash, accommodation coupons issued by travel agencies, credit cards, etc., in place of currency, the Guest shall present them in advance at the time of registration in the preceding Paragraph.

1. In principle, the Guest may use the guest room of the Hotel from 2:00 p.m. to 11:00 a.m. the next day. However, if you stay consecutively, you can use it all day except for the day of arrival and departure.
2. Notwithstanding the provisions of the preceding Paragraph, the Hotel may permit the Guest to use the guest room outside the hours stipulated in the same Paragraph. In this case, the following additional charges will apply. (Please inquire about the basic room rate as it varies depending on the number of guests, floor level, view, facilities, etc. It does not necessarily match the room rate you will pay on the day.)
3. If you wish to guarantee room availability before check-in time 2:00 pm, we will charge 100% of the basic room rate for the day before arrival.
4. In the case of extension until 2:00 pm, 1,000 yen per hour
5. 100% of basic room charge for extension after 2pm
6. Children under the age of 12 stay free of charge on the condition that they use existing beds. However, in that case, no amenities will be provided. (If a child uses a separate bed, the same rate as an adult will be charged regardless of age.) Please note that this policy applies to direct reservations (by phone call to the hotel, e-mail, Accor Hotels website, Accor reservation service, hotel website). etc.), if you apply through a travel agency (including online reservation sites), the regulations of each company will apply.

Guests are required to comply with the separate rules of use established by the Hotel within the premises of the Hotel.

As of October 1, 2016, the operating hours of the hotel's facilities and services are as follows. However, due to reservation status, charter, emergency construction, etc., we may change without notice in advance. Please note that we do not guarantee the use of all customers within the time. Please check the latest business hours when using.

*Excluding year-end and New Year holidays, Obon period, and some specific days

1. The breakdown and calculation method of the accommodation charges, etc. to be paid by the guest shall be as listed in Attached Table 1.
2. Payment of accommodation charges, etc. in the preceding paragraph shall be made at the front desk at the time of arrival of the guest or upon request by the hotel, in currency, by means of a credit card issued by a travel agency recognized by the hotel, or by other alternative means. I'll enjoy having this.
3. Accommodation charges shall be charged even if the guest voluntarily does not stay after the hotel has provided a guest room to the guest and it has become available for use.

1. In the event that the Hotel has caused damage to the Guest due to the fulfillment of the Accommodation Contract and related contracts, or the non-fulfillment thereof, the Hotel will compensate for the damage. However, this shall not apply if it is due to reasons not attributable to the hotel.
2. Our hotel complies with the standard for regular inspections of fire prevention objects based on the Fire Service Act, but in order to deal with fires, etc., we have ryokan liability insurance.

1. If the hotel cannot provide the guest with the contracted guest room, the hotel shall, with the guest's consent, arrange other accommodations under the same conditions as much as possible.
2. Notwithstanding the provisions of the preceding paragraph, if the hotel cannot arrange other accommodation facilities, the hotel will pay the guest a compensation fee equivalent to the cancellation charges, and the compensation fee will be applied to the amount of damages. However, if there is no reason attributable to the hotel for not being able to provide the guest room, no compensation fee will be paid.

The hotel will compensate for the loss or loss of goods, cash and valuables deposited at the front desk by the guest, except in the case of force majeure. However, the amount of compensation shall be within the scope of the inn's liability insurance.

1. If the guest's baggage arrives at the hotel prior to their stay, we will take responsibility for keeping it only if the hotel agrees prior to their arrival, and will hand it over to the guest at the front desk upon check-in. To do.
2. After the guest has checked out, if the guest's baggage or belongings are left behind at the hotel, we will keep them for 3 months. However, if it is cash, precious metals, or other valuables, we will keep it for seven days, including the date of discovery, and then deliver it to the nearest police station.
3. In the case of the preceding two paragraphs, the hotel's responsibility for the custody of the guest's baggage or belongings shall conform to the provisions of the preceding article.

When a guest uses a parking lot affiliated with the hotel, the hotel will introduce the parking lot affiliated with the hotel and will not be responsible for the management of the vehicle. Regarding parking lot management responsibility and damage, etc., it conforms to the regulations of the parking lot introduced.

If the hotel suffers damage due to the guest's willful misconduct or negligence, the guest will be required to compensate the hotel for the damage.

Appended Table 1: Method of Calculating Accommodation Charges

(Article 2, Article 3, Paragraph 2 and Article 12, Paragraph 1

Appended Table 2: Penalties (related to Article 6, Paragraph 2)